Your personal data belongs to you. This Privacy Policy explains exactly what information bjbaj collects when you register or play on the platform, how that information is used, who it may be shared with under what circumstances, and the rights you hold over your own data at all times. bjbaj is committed to transparency — no vague language, no hidden practices.
These six principles are the foundation of every data decision made at bjbaj. They inform how we build our systems, train our teams, and respond to player data requests — every single day, without exception.
bjbaj does not sell, lease, or commercially exchange any player's personal data to third-party advertisers, data brokers, or marketing aggregators. Your data is used exclusively for the purposes described in this Privacy Policy — nothing else, ever.
bjbaj collects only the personal data that is genuinely necessary to operate the platform, comply with regulatory obligations (including KYC and AML requirements), and deliver the services you have requested. We do not collect data speculatively or for future purposes not disclosed at collection.
All personal data processed by bjbaj is encrypted in transit using 256-bit SSL/TLS protocols and stored on secured servers with restricted access controls, regular security audits, and documented incident response procedures. Payment credentials are not stored on bjbaj servers.
bjbaj acknowledges and upholds your right to access, correct, export, restrict, and request deletion of your personal data. All data subject requests are handled within the timeframes described in this Policy and without charge for standard requests.
bjbaj does not retain personal data indefinitely. Retention periods are tied to the purpose for which data was collected and applicable legal obligations. Data is securely deleted or anonymised when retention periods expire, in accordance with our documented data retention schedule.
In the event of a personal data breach that creates a risk to your rights or freedoms, bjbaj will notify affected players without undue delay and in accordance with applicable notification obligations under our licensing authority's regulatory framework. We maintain documented incident response procedures for this purpose.
This Privacy Policy ("Policy") is issued by bjbaj ("bjbaj", "we", "our", "us"), the operator of the online gaming platform at bjbaj.bio, and describes our practices with respect to the collection, use, storage, disclosure, and protection of personal data relating to individuals ("Players", "Users", "you") who access or use the bjbaj platform. This Policy applies to all bjbaj products and services, including cricket betting, live casino, slot games, speciality games, and all associated account, payment, and support functions.
By registering a bjbaj account, making a deposit, or otherwise using the bjbaj platform, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the bjbaj platform.
1.1 bjbaj is committed to protecting the privacy and security of personal data belonging to all individuals who interact with the platform. This Policy sets out our obligations and your rights with respect to personal data in accordance with internationally recognised data protection principles and the requirements of our gaming licence.
1.2 Scope of Application. This Policy applies to all personal data processed by bjbaj in connection with: (a) the creation and operation of bjbaj player accounts; (b) deposits, withdrawals, and all financial transactions on the platform; (c) participation in games, wagering activities, and promotional programmes; (d) customer support communications; (e) marketing communications (where consent has been provided); and (f) browsing and interacting with the bjbaj website and mobile-responsive interface.
1.3 This Policy should be read alongside bjbaj's Terms and Conditions, Responsible Gaming Policy, and any applicable game-specific or promotion-specific terms. In the event of conflict between this Policy and any other bjbaj document regarding privacy matters, this Policy prevails.
2.1 For the purposes of this Privacy Policy, bjbaj acts as the data controller in respect of all personal data collected from Players and Users of the bjbaj platform. As data controller, bjbaj determines the purposes for which, and the means by which, personal data is processed.
2.2 bjbaj operates under an internationally recognised gaming licence. The licensing authority independently audits bjbaj's operations, including certain aspects of data handling as they relate to regulatory compliance obligations such as KYC, AML, and responsible gaming monitoring.
2.3 Data Protection Contact. For any privacy-related enquiries, data subject requests, or complaints regarding bjbaj's data handling practices, Players may contact the bjbaj data protection team via email. Contact details are provided in Section 15 of this Policy.
3.1 Registration Data. When you create a bjbaj account, we collect the following personal data:
3.2 Identity Verification (KYC) Data. To comply with our anti-money laundering and know-your-customer obligations, bjbaj collects and processes:
3.3 Financial Transaction Data. For each deposit and withdrawal processed on the bjbaj platform, we collect and retain: transaction amount in PKR, payment method identifier (JazzCash number, bank account reference, or equivalent), transaction timestamp, and transaction status and settlement reference. We do not store complete payment card numbers or full banking credentials on bjbaj servers.
3.4 Gaming Activity Data. bjbaj records all gaming activity associated with your Account, including: games accessed and played, bet amounts and outcomes, session start and end times, bonus usage and wagering progress, and responsible gaming tool settings and adjustments.
3.5 Technical and Device Data. When you access the bjbaj platform, we automatically collect: IP address, device type and operating system, browser type and version, mobile network identifier (where applicable), session duration and navigation paths within the platform, and login timestamps and geographic location (at city level).
3.6 Communications Data. Records of communications between you and bjbaj — including live chat transcripts, email correspondence, and support ticket content — are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
Sensitive Data: bjbaj does not intentionally collect sensitive categories of personal data (such as health data, racial or ethnic origin, political opinions, or religious beliefs) unless specifically required by applicable law or where voluntarily provided by a Player in the context of a responsible gaming request or support interaction.
bjbaj collects personal data through the following channels and mechanisms:
bjbaj processes your personal data on the following legal bases, which vary depending on the specific processing activity:
bjbaj processes personal data for the following specific, defined purposes:
bjbaj does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human oversight. Where automated profiling is used for responsible gaming or fraud detection purposes, a member of the bjbaj team reviews flagged cases before any restrictive action is taken on an Account.
7.1 bjbaj uses cookies and similar tracking technologies on the bjbaj platform. Cookies are small data files placed on your device that allow the platform to recognise returning users, maintain session state, and collect usage analytics.
7.2 Types of Cookies Used. bjbaj uses the following categories of cookies:
7.3 Cookie Management. You may control non-essential cookies through your browser settings. Disabling strictly necessary cookies may impair or prevent access to the bjbaj platform. bjbaj does not use third-party advertising cookies or cross-site tracking technologies.
7.4 Local Storage. In addition to cookies, bjbaj may use browser local storage to maintain session state on mobile devices, particularly where cookies are restricted by browser or device settings on Pakistani mobile handsets.
8.1 No Commercial Sale. bjbaj does not sell, rent, or commercially transfer personal data to third parties for their own marketing or commercial purposes. Any sharing of personal data is strictly limited to the circumstances described in this Section.
8.2 Service Providers. bjbaj engages third-party service providers who process personal data on bjbaj's behalf as data processors, subject to contractual data processing agreements that require them to handle data securely and in accordance with bjbaj's instructions. These providers include:
8.3 Regulatory and Legal Disclosures. bjbaj may disclose personal data to regulatory authorities, law enforcement agencies, financial intelligence units, or courts where required to do so by applicable law, valid legal process, or in connection with our regulatory obligations under our gaming licence. bjbaj will notify affected Players of such disclosures where permitted to do so by law.
8.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of bjbaj's business or assets, personal data held by bjbaj may be transferred to the acquiring entity. Players will be notified of any such transfer and, where required, offered the opportunity to exercise applicable data rights prior to the transfer completing.
9.1 bjbaj operates as an internationally licensed platform with data processing infrastructure that may be located in jurisdictions other than Pakistan. Where personal data is transferred outside of Pakistan to service providers or infrastructure located in other countries, bjbaj implements appropriate safeguards to ensure that the data receives an adequate level of protection.
9.2 Safeguards used by bjbaj for international transfers include: standard contractual clauses with data processors, data processing agreements incorporating internationally recognised data protection standards, and transfer only to jurisdictions or processors that have been assessed as providing adequate data protection under bjbaj's data governance framework.
9.3 By using the bjbaj platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan where data protection laws may differ. bjbaj's contractual obligations with all data processors require them to maintain security and confidentiality standards equivalent to those described in this Policy, regardless of processing location.
10.1 Retention Principles. bjbaj retains personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and contractual obligations. When data is no longer required, it is securely deleted or irreversibly anonymised.
10.2 Standard Retention Periods. The following retention periods apply to principal data categories:
10.3 Where legal proceedings, regulatory investigations, or active disputes require the extended retention of specific data, bjbaj will retain the relevant data until such proceedings are fully concluded, notwithstanding the standard retention periods above.
bjbaj acknowledges the following rights held by Players in respect of their personal data. These rights may be subject to limitations where applicable law or regulatory obligations prevent their full exercise — bjbaj will explain any such limitations clearly when responding to rights requests.
You may request a copy of all personal data held by bjbaj in relation to your Account and platform usage.
You may request correction of any inaccurate or incomplete personal data held by bjbaj without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to regulatory retention obligations.
You may request that bjbaj restrict certain processing activities in relation to your data while a rectification or objection request is under review.
You may request that bjbaj provide your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests grounds. bjbaj will cease such processing unless compelling legitimate grounds exist that override your interests.
Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing based on that consent.
You have the right to lodge a complaint with bjbaj's data protection team or with a relevant supervisory authority if you believe your data rights have been violated.
How to Exercise Your Rights. To exercise any of the above rights, contact the bjbaj data protection team at [email protected] with the subject line "Data Rights Request" and a description of your request. bjbaj will acknowledge your request within 72 hours and respond substantively within thirty (30) calendar days. Standard rights requests are handled at no charge. bjbaj may request proof of identity before fulfilling data access or deletion requests.
12.1 The bjbaj platform is strictly restricted to individuals aged 21 years and above. bjbaj does not knowingly collect, process, or store personal data from individuals under the age of 21. The platform employs age verification measures at registration and during KYC processes to enforce this restriction.
12.2 If bjbaj discovers or is notified that personal data belonging to a person under 21 has been collected through the platform, bjbaj will immediately suspend the associated Account, delete the personal data in question to the extent permitted by regulatory obligations, and take such further action as may be required under applicable child protection and data protection laws.
12.3 If you have reason to believe that a person under 21 has registered or is using a bjbaj Account, please contact bjbaj support immediately via live chat or at [email protected]. bjbaj takes underage access reports seriously and investigates all such reports without delay.
13.1 bjbaj implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated on a regular basis as part of bjbaj's information security programme.
13.2 Technical measures employed by bjbaj include:
13.3 Organisational measures include: documented data protection policies and procedures; mandatory data protection awareness training for all bjbaj staff; data processing agreements with all third-party data processors; a documented incident response and breach notification procedure; and periodic data protection impact assessments for high-risk processing activities.
13.4 While bjbaj takes all reasonable and practicable steps to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. Players are encouraged to use strong, unique passwords for their bjbaj Account and to enable two-factor authentication as an additional security layer.
14.1 bjbaj reserves the right to update or modify this Privacy Policy at any time. Updates may be required to reflect changes in applicable data protection law, regulatory requirements, changes to bjbaj's data processing activities, or improvements in bjbaj's privacy practices.
14.2 Where changes to this Policy are material — meaning they significantly affect the rights of Players or the nature of data processing — bjbaj will notify Players via registered email address and/or in-platform notification at least fourteen (14) days before the revised Policy takes effect.
14.3 The effective date of the current version of this Privacy Policy is displayed at the top of this page. Continued use of the bjbaj platform after the effective date of a revised Policy constitutes acceptance of that revised Policy. If you do not accept the revised Policy, you must cease using the platform and may request account closure with return of any withdrawable real-money balance.
14.4 bjbaj maintains an internal record of all previous versions of this Policy. Copies of previous Policy versions are available upon written request to [email protected].
15.1 Data Rights Requests. To submit a data subject access request, correction request, deletion request, or any other data rights request described in Section 11 of this Policy, Players should contact bjbaj's data protection team by email with the subject line "Data Rights Request".
15.2 Privacy Enquiries. For general enquiries about bjbaj's privacy practices, data collection activities, or the contents of this Privacy Policy, Players may contact bjbaj support via live chat (available 24/7 with under 90 seconds response time) or by email.
15.3 Privacy Complaints. If you believe that bjbaj has failed to handle your personal data in accordance with this Policy or applicable data protection law, you are encouraged to raise a complaint directly with bjbaj in the first instance. bjbaj will acknowledge privacy complaints within 48 hours and provide a substantive response within fifteen (15) business days. If you are not satisfied with bjbaj's response, you may escalate your complaint to the relevant supervisory authority in the jurisdiction of bjbaj's licensing authority.
Contact the bjbaj Data Protection Team: [email protected] — Please include "Privacy Policy" or "Data Rights" in your subject line for fastest routing. Email response within 2 business hours during operational periods. Live chat available 24/7 within the bjbaj platform.
bjbaj handles your personal information with the same care we bring to every part of the platform — transparently, securely, and in full compliance with our international licensing obligations. Ready to play?